TRAI allows AI Agents in telecom customer support; mandates 24×7 availability

TRAI allows AI Agents in telecom customer support; mandates 24×7 availability. Reported by MediaNama. Bharat Hunt files it under AI Agents and AI in India, and tracks it as India coverage — the section covering autonomous and tool-using systems, agent frameworks, MCP and orchestration.

Written by Bharat Hunt from the headline and the coverage below. The original reporting is the source of truth.